Wednesday 10 January 2018

Thought For the Day

On the theme of small changes to make a big difference, the story of how the inspirational quotes seen at TfL stations came to be is a great one.

What is the Quote for The Day?
Passengers using Oval station on the Northern line have come to appreciate the ‘Thought for the Day’ quotations put up by station staff in the main concourse.

The innovative project began in 2004 and has been taken up by several other stations on the Underground network.

It’s a team effort, started by station supervisor Anthony Gentles and looked after on a daily basis by station assistant Glen Sutherland.

Anthony Gentles said: “We are here to provide a service to our customers, not just to sell tickets. We like to provide a happy and relaxed environment, which is why we have classical music playing at all times.”

The idea behind ‘Thought for the Day’ was to give passenger’s something inspirational to think about during their journey.

Click here for the article

  • What small changes could you make in your school?
  • How could you excite staff about new ideas or techniques?
  • How would the 'quote for the day' work in your setting?



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